Leading with Service: The Key to Success | with Haley Carswell

In this episode of the 1% Edge Podcast, host Carlos Nouche speaks with Haley Carswell, Vice President of Sales at Zynex Medical, about the importance of leadership through service. They discuss the pitfalls of micromanagement, the need for effective training and development of leaders, and the significance of understanding team dynamics. Haley shares her journey in sales and leadership, emphasizing the value of mentorship and continuous learning. The conversation highlights the balance between managing numbers and coaching teams, and the necessity of knowing what motivates team members to drive success.

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‍Takeaways

• Leadership is about being of service to your team.
• Effective leaders prioritize the growth of their team members.
• Micromanagement can hinder team development and morale.
• Not all top salespeople make great managers.
• Training is essential for new leaders to succeed.
• Understanding team dynamics is crucial for effective leadership.
• Building rapport with team members enhances trust and motivation.
• Mentorship plays a vital role in developing leadership skills.
• Continuous learning is key to personal and professional growth.
• Finding balance in leadership leads to better outcomes for teams.

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Titles

• Leading with Service: The Key to Success
• Avoiding Micromanagement: Empowering Your Team

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Sound Bites

• "I work for my reps."
• "Get to know your team."
• "Remain teachable to grow."

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Chapters

[00:00] The Essence of Leadership: Service Over Authority

[03:02] Learning from Leadership Mistakes

[05:58] The Importance of Development in Leadership

[08:57] Integrating Management and Coaching

[12:06] Building Rapport and Understanding Motivation

[14:54] The Role of Mentorship in Leadership

[17:57] The Impact of Early Career Experiences

[20:58] Finding Balance in Leadership and Life

[24:04] Continuous Learning and Growth

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