Agility and Empathy in Leadership | with Julie Thomas

In this episode of the 1% Edge podcast, Carlos Nouche and Julie Thomas, CEO of ValueSelling Associates, discuss the challenges of selling in turbulent times, emphasizing the need for agility, empathy, and continuous learning. They explore how organizations can adapt to change, the role of AI in enhancing sales effectiveness, and the importance of accountability in training and development. Julie shares insights on the evolving landscape of sales and the timeless principles that remain relevant regardless of market conditions.

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‍Takeaways

• Selling in turbulent times means navigating uncertainty.
• Risk aversion leads to slower decision-making in sales.
• The pace of change in technology is unprecedented.
• Continuous learning is essential to stay relevant.
• Agility allows organizations to adapt quickly to change.
• Empathy is crucial in leading teams through change.
• Accountability ensures that training translates to results.
• Sales training should focus on outputs, not just inputs.
• AI can enhance sales preparation and content creation.
• Timeless sales principles are critical in uncertain times.

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Titles:

• Navigating Sales in Uncertain Times
• Agility and Empathy in Leadership
• State of sales

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Sound Bites

• "The pace of change is enormous."
• "Agility is essential."
• "We have to meet that with empathy."

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Chapters

[00:00] Navigating Turbulent Times in Sales

[08:54] The Importance of Agility and Empathy

[13:30] Accountability and Continuous Learning

[22:06] Leveraging AI for Sales Effectiveness

[27:43] Timeless Sales Principles in Uncertain Times

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