Brand Awareness
August 13, 2025

How to Stand Out in Email Communication | with Lisa S. Jones

In this episode of the 1% Edge podcast, host Carlos Nouche speaks with Lisa S. Jones, founder and chief I-mail officer at I-mail Inc., about the challenges of email communication in a world overwhelmed by messages.
Glow
Glow

In this episode of the 1% Edge podcast, host Carlos Nouche speaks with Lisa S. Jones, founder and chief I-mail officer at I-mail Inc., about the challenges of email communication in a world overwhelmed by messages. They discuss the importance of standing out in crowded inboxes, the effectiveness of video in email, and strategies for creating engaging content. Lisa shares insights from her entrepreneurial journey and emphasizes the significance of personalization and metrics in email marketing.

Takeaways

  • Email overload is a significant issue for many individuals and organizations.
  • 73% of emails remain unread, highlighting the need for effective communication strategies.
  • Video content in emails can increase engagement and retention rates significantly.
  • Personalization is key to capturing the recipient's attention in email communications.
  • Using concise and compelling messaging is crucial due to short attention spans.
  • Metrics such as open rates and click-through rates are essential for measuring email effectiveness.
  • Quality of email lists is more important than quantity for successful campaigns.
  • Engaging follow-up strategies can enhance customer relationships and increase response rates.
  • Technology advancements allow for smaller video files that can be embedded in emails without overwhelming inboxes.
  • Entrepreneurial journeys often involve personal experiences that shape business visions.

Sound Bites

  • "How do we all stand out?"
  • "Video is king in email communications."
  • "You can record on your devices."
  • "It's a hybrid for sure."
  • "You can do it too."
  • "Data matters for sure."

Chapters

[00:00] Introduction to Email Overload

[02:18] Understanding the Problem of Email Clutter

[04:56] The Power of Video in Email Communication

[10:39] Creating Engaging Video Content

[16:56] The Importance of Personalization inFollow-Ups

[20:52] Metrics and Tracking Email Engagement

[24:34] Lisa's Journey and Entrepreneurial Insights

Glow
Glow

Listen on...

Listen, learn, and lead—follow The 1% Edge on your go-to podcast platform and please subscribe to never 
miss an edge.